Our Professional Process
From pickup to delivery - discover how we ensure exceptional garment care with every service
Step-by-Step Excellence
Our systematic approach ensures consistent, high-quality results for every garment that comes through our doors.
Pickup & Assessment
Our professional pickup team arrives in branded uniforms with marked vehicles. We carefully document each garment's condition, note any stains or damage, and create a detailed service ticket.
- Professional pickup team in branded uniforms
- Detailed garment assessment and documentation
- Secure handling and transportation
- GPS tracking for delivery services
Sorting & Pre-Treatment
Upon arrival at our facility, garments are sorted by fabric type, color, and cleaning requirements. Each item receives individual attention for stain pre-treatment and special care instructions.
- Fabric type and color sorting
- Individual stain pre-treatment
- Special care instruction review
- Quality control documentation
Professional Cleaning
Using our state-of-the-art GreenEarth™ cleaning system, each garment receives appropriate treatment based on fabric type, color, and specific requirements. Our eco-friendly process ensures superior cleaning results.
- GreenEarth™ eco-friendly cleaning technology
- State-of-the-art cleaning equipment
- Temperature and cycle optimization
- Professional stain removal techniques
Quality Control
After cleaning, each garment undergoes thorough inspection for cleanliness, condition, and finishing quality. Any issues are addressed immediately before proceeding to the next step.
- Thorough post-cleaning inspection
- Quality standards verification
- Immediate issue resolution
- Professional finishing touch
Finishing & Packaging
Garments are professionally finished, pressed, and carefully packaged for delivery. Special care is taken to prevent wrinkles and maintain the quality of the cleaning results.
- Professional pressing and finishing
- Careful packaging to prevent wrinkles
- Quality preservation measures
- Attention to presentation
Delivery & Follow-up
Cleaned garments are delivered on time with GPS tracking. We follow up to ensure customer satisfaction and address any questions about care instructions.
- On-time delivery with GPS tracking
- Customer service follow-up
- Care instruction guidance
- Satisfaction guarantee
Our Quality Standards
Every step of our process is designed to meet and exceed industry standards for professional garment care.
Eco-Friendly
GreenEarth™ cleaning technology that's safe for you and the environment
Fast Turnaround
Standard 24-48 hour service with same-day options available
Thorough Inspection
Multi-stage quality control ensures exceptional results
Professional Finish
Expert finishing and presentation for every garment
Special Care Instructions
We handle special requirements with the expertise and attention they deserve.
Delicate Items
- Silk and satin fabrics
- Vintage and heirloom pieces
- Wedding dresses and formal wear
- Leather and suede items
- Fur and specialty materials
Each delicate item receives individual assessment and specialized treatment protocols.
Stain Treatment
- Oil-based stain removal
- Protein stain treatment
- Tannin and dye stain removal
- Vintage stain restoration
- Emergency stain services
Our stain removal specialists use advanced techniques for even the most challenging stains.
Ready to Experience Our Process?
Give your garments the professional care they deserve. Contact us today to schedule service.